How can we help?

FAQs

Is your food Halal?

All our food is sourced from the finest halal suppliers.

How Is Chikn Shack Chicken Cooked?

Our chickens are marinated for at least 24 hours before being cooked. Our oven is programmed to ensure chicken is cooked thoroughly and each batch is temperature checked before serving to ensure it has reached at least 75 degrees. Each chicken is then flame-grilled to order.

What should I do when I collect an order?

You only need your name and order number to collect. Please just arrive on time and tell us you're collecting an online Click & Collect order.

How do I get more information on delivery?

For more information on Deliveroo, Just Eat and Uber Eats deliveries or for any queries regarding an existing order, please visit the Deliveroo, Just Eat and Uber Eats website to find out more.